The Irisys Vector 4D
Proper installation of the Irisys Vector 4D is crucial for its performance and accuracy. Ensuring each step is followed correctly not only guarantees reliable data but also extends the people counter device's lifespan. This guide by TNS Electrical Solutions, electrician in London, provides a comprehensive walkthrough to help you set up your Irisys Vector 4D efficiently and effectively.
Table of Contents
Overview of Irisys Vector 4D
The Irisys Vector 4D is an advanced people counting device, designed to offer high accuracy and reliability. Key features include:
3D Imaging Technology: Utilises 3D imaging to accurately count people and track movement.
Wide Entrance Coverage: Capable of covering large entrances by linking multiple devices.
Multiple Counting Lines: Can monitor several count lines simultaneously for detailed data collection.
Easy Integration: Compatible with various network setups and integrates seamlessly with Xenometric software.
Data Security: Ensures data integrity and security with advanced encryption and secure connections.
Pre-Installation Checklist
Before beginning the installation of your Irisys Vector 4D, ensure you have all the necessary tools and materials ready. This checklist will help you prepare:
Required Tools
Screwdrivers: Both flathead and Phillips for mounting the device.
Drill: For creating mounting holes.
Level: To ensure the device is mounted straight.
Measuring Tape: For accurate placement.
Ladder: If the device needs to be mounted at a height.
Ethernet Cables: For network connectivity.
Power Supply Unit: To provide power to the device.
Site Preparation
Proper site preparation is essential for the optimal functioning of the Irisys Vector 4D. Follow these steps to prepare your site:
Select a Mounting Location: Choose a location that provides a clear view of the area to be monitored. Avoid obstructions that might interfere with the device’s field of view.
Check Lighting Conditions: Ensure the area has adequate lighting for the device to function correctly. Avoid placing the device in direct sunlight or areas with intense artificial light.
Ensure Network Accessibility: Verify that the chosen location has access to the network and power supply. Plan the cable routes to avoid interference and ensure a clean installation.
Mark Mounting Points: Use the level and measuring tape to mark the exact points where the device will be mounted. Double-check the measurements to ensure accuracy.
Unboxing and Preparing Components
Checking Package Contents
When you receive your Irisys Vector 4D, the first step is to check the package contents. Ensure you have all the necessary components before starting the installation. The package should include:
Irisys Vector 4D Device
Mounting Bracket
Power Supply Unit
Ethernet Cable
Screws and Wall Plugs
User Manual
Calibration Card
If any items are missing, contact your supplier immediately to obtain the missing parts.
Understanding Each Component
Understanding the purpose of each component will help ensure a smooth installation process:
Irisys Vector 4D Device: The main unit that performs people counting using advanced 3D imaging technology.
Mounting Bracket: Used to securely mount the device to the chosen location.
Power Supply Unit: Provides the necessary power for the device to operate.
Ethernet Cable: Connects the device to your network for data transmission.
Screws and Wall Plugs: Used to attach the mounting bracket to the wall or ceiling.
User Manual: Provides detailed instructions and technical specifications.
Calibration Card: Assists in the calibration process to ensure accurate data collection.
Mounting the Irisys Vector 4D
Selecting the Mounting Location
Choosing the right mounting location is critical for the device's performance. Follow these guidelines:
Optimal Height: Mount the device at a height where it has a clear, unobstructed view of the area to be monitored. Typically, this is around 3-4 metres above the floor.
Avoid Obstructions: Ensure there are no physical obstructions like signs, doors, or light fixtures that could block the device’s view.
Stable Surface: Mount the device on a stable, flat surface to prevent vibrations and ensure accurate counting.
Step-by-Step Mounting Instructions
Mark the Mounting Points: Use the mounting bracket as a template to mark the drilling points on the wall or ceiling.
Drill Holes: Drill holes at the marked points and insert the wall plugs.
Attach the Mounting Bracket: Secure the mounting bracket to the wall or ceiling using the provided screws.
Mount the Device: Attach the Irisys Vector 4D to the mounting bracket. Ensure it is securely fastened and positioned correctly.
Adjust the Angle: If necessary, adjust the angle of the device to ensure optimal coverage of the area.
Powering Up the Device
Connecting to Power Supply
To power up your Irisys Vector 4D, follow these steps:
Locate the Power Port: Find the power port on the device.
Connect the Power Supply Unit: Plug one end of the power cable into the device and the other end into a power outlet.
Secure the Connection: Ensure the power cable is securely connected to prevent disconnections.
Ensuring Proper Electrical Setup
Proper electrical setup is essential for the device’s operation:
Check Voltage Requirements: Verify that the power supply voltage matches the device’s requirements as specified in the user manual.
Use Surge Protectors: To protect the device from power surges, use a surge protector.
Avoid Overloading Circuits: Ensure the power outlet is not overloaded with multiple high-power devices, as this can cause electrical issues.
Cable Management: Use cable ties or clips to manage power and network cables neatly, reducing the risk of accidental disconnection.
Network Setup and Configuration
Connecting to the Network
Connecting the Irisys Vector 4D to your network is a crucial step for data transmission and device management. Follow these steps to connect the device to your network:
Locate the Ethernet Port: Find the Ethernet port on the device.
Connect the Ethernet Cable: Plug one end of the Ethernet cable into the device's Ethernet port and the other end into your network switch or router.
Check the Connection: Ensure the Ethernet cable is securely connected and the network indicator lights are active, indicating a successful connection.
Initial Network Configuration
Once the device is physically connected to the network, configure its network settings:
Access the Device Interface: Open a web browser and enter the device's IP address to access the configuration interface. The default IP address can be found in the user manual.
Login: Use the default login credentials (username: admin, password: installer) to access the settings.
Network Settings: Navigate to the network settings section.
Assign IP Address: Assign a static IP address to the device to ensure it remains consistent on your network. Enter the IP address, subnet mask, gateway, and DNS information.
Save Settings: Save the network configuration settings and reboot the device if necessary.
Device Calibration and Initial Setup
Calibration Steps
Calibrating the Irisys Vector 4D ensures accurate people counting. Follow these steps for initial calibration:
Place Calibration Card: Place the calibration card on the floor in the device’s field of view.
Access Calibration Menu: Using the web interface or RIFT tool, navigate to the calibration menu.
Start Calibration: Follow the on-screen instructions to start the calibration process.
Adjust Settings: Adjust the device’s settings as instructed to align the calibration card’s markings with the device’s view.
Save Calibration: Once calibration is complete, save the settings.
Configuring Basic Settings
After calibration, configure the basic settings to ensure proper functionality:
Set Time Zone: Navigate to the localisation settings and select the correct time zone. Ensure the ‘Automatically adjust for DST’ option is set according to your preference.
Device Name: Assign a name to the device for easy identification, such as “Entrance Counter”.
Site Details: Enter the site details including Site ID and Device ID as per your naming conventions.
Save Settings: Save all configured settings to apply changes.
Naming Conventions for Devices and Count Lines
Understanding Site ID and Device ID
Proper naming conventions for Site ID and Device ID are essential for managing multiple devices and ensuring data accuracy:
Site ID: Represents the building or location. It must be unique and typically follows a format such as "GBRACME0001" for a shopping centre in Great Britain managed by Acme Ltd.
Device ID: Combines the location within the building and count line direction. It consists of a location code and zone direction descriptor, such as "AAAX" for a device counting IN traffic from Zone X to Zone A.
Examples of Naming Conventions
Here are examples to illustrate naming conventions:
Simple Bi-Directional Counter:
Site ID: GBRACME0001
Device ID: AAAX
Explanation: "AA" is the entrance code, "AX" for IN counts (Zone X to Zone A), and "XA" for OUT counts (Zone A to Zone X).
Multiple Lines on One Device:
Site ID: GBRACME0002
Device ID: AAAX:ABAX:ACAX
Explanation: Represents multiple lines (AA, AB, AC, AD) all counting IN traffic from Zone X to different internal zones.
Using these conventions ensures that each device and count line is uniquely identified, simplifying data management and reporting.
Advanced Configuration Options
Multiple Line Configuration
Configuring multiple lines on the Irisys Vector 4D allows for detailed monitoring and data collection across different zones. Here’s how to set up multiple lines:
Access Device Interface: Open a web browser and enter the device’s IP address to access the configuration interface.
Login: Use your credentials to log in (default username: admin, password: installer).
Navigate to Count Line Settings: Find the section for count line configuration.
Add Count Lines: Add multiple lines by specifying their locations and directions. For example, Line 1 can be from Zone X to Zone A (IN), and Line 2 from Zone A to Zone X (OUT).
Assign Unique IDs: Ensure each count line has a unique identifier using the naming conventions discussed earlier.
Save and Apply: Save the settings and apply the changes. Restart the device if necessary to implement the new configuration.
Device Web API Key Setup
Setting up the Device Web API Key is essential for secure communication and data collection:
Access Security Settings: Log in to the device interface and navigate to the security settings.
Generate API Key: If not already present, generate a new API key. Copy this key securely.
Configure API Access: Use the copied API key to configure your data collection software, such as Xenometric’s X-Server, ensuring secure data transfer.
Save Settings: Save the security settings after generating the API key to enable secure access.
Data Delivery Methods
Private Network Data Collection
Collecting data on a private network ensures security and reliability:
Setup X-Server: Install and configure Xenometric’s X-Server on the same network as the Irisys Vector 4D devices.
Add Device to X-Control: Open the X-Control application, select the X-Pull form, and add a new Irisys Vector 4D device.
Enter Device Details: Provide the IP address, port number, and API key for the device.
Retrieve Settings: Click on the ‘Retrieve Settings’ button to fetch device configurations.
Save Configuration: Save the settings and restart the X-Pull service to start data collection.
Public Network HTTP Post
For devices on a public network, use HTTP Post for data delivery:
Open X-Push Form: In the X-Control application, navigate to the X-Push form.
Add Listening Port: Specify an IP address (0.0.0.0 for all local IP addresses) and a port number to listen for incoming data.
Configure Device: In the device’s web interface, navigate to the HTTP Post settings and enter the server’s URL and port.
Set Parameters: Configure the timeout, max attempts, and other parameters as required.
Save and Test: Save the settings and perform a test to ensure data is being pushed correctly to the server.
Estate Manager Collection
Use Estate Manager for centralized data collection from multiple devices:
Contact Xenometric: Ensure you have the necessary licenses and access to Irisys’ Estate Manager.
Configure Estate Manager: Set up the Estate Manager to receive data from all connected Irisys devices.
Integrate with X-Server: Configure Xenometric’s X-Server to pull data from the Estate Manager, centralizing data collection.
Verify Configuration: Test the data flow to ensure seamless integration and accurate data aggregation.
Testing and Troubleshooting
Initial Testing Procedures
After installation and configuration, perform initial tests to ensure everything is working correctly:
Power On Device: Ensure the Irisys Vector 4D is powered on and connected to the network.
Access Device Interface: Log in to the device interface to check its status.
Run Diagnostics: Use the built-in diagnostics tools to test the device’s functionality.
Verify Data Transmission: Check that data is being correctly transmitted to the Xenometric software or other configured systems.
Perform Walk Tests: Conduct walk tests to ensure the device accurately counts people in both directions.
Common Issues and Solutions
Here are common issues you might encounter and their solutions:
No Data Transmission: Ensure the device is connected to the network and the IP address is correctly configured. Check firewall settings if using a private network.
Incorrect Counts: Recalibrate the device and verify the count line settings. Ensure the device’s view is not obstructed.
API Key Issues: If the API key is not working, regenerate a new key and update the configuration in your data collection software.
Network Connection Problems: Check the Ethernet cable and network port. Verify that the network settings are correct and the device can communicate with the server.
Device Not Responding: Restart the device and check for any firmware updates. If the issue persists, contact support for further assistance.
Maintenance and Updates
Regular Maintenance Tips
Regular maintenance ensures the Irisys Vector 4D operates efficiently and accurately. Here are some tips for maintaining your device:
Clean the Lens: Dust and dirt can accumulate on the lens, affecting accuracy. Use a soft, lint-free cloth to gently clean the lens periodically.
Inspect Mounting: Check the mounting bracket and screws to ensure the device remains securely fastened.
Verify Network Connections: Periodically inspect Ethernet cables and network connections for wear or damage.
Review Calibration: Recalibrate the device if there are significant changes in the monitored area, such as rearranged furniture or changes in lighting conditions.
Check for Obstructions: Ensure the device’s field of view remains unobstructed by new signs, displays, or fixtures.
Software and Firmware Updates
Keeping the software and firmware up to date is crucial for optimal performance and security:
Check for Updates: Regularly check the Irisys website or partner portal for the latest software and firmware updates.
Backup Settings: Before updating, back up the current settings and configurations to prevent data loss.
Update Firmware: Access the device’s web interface and navigate to the firmware update section. Follow the instructions to upload and install the latest firmware.
Update Software: Ensure that any connected software, such as the Xenometric X-Server, is also up to date.
Reboot Device: After updating, reboot the device to apply the new firmware and ensure all changes take effect.
Security Best Practices
Ensuring Data Security
Data security is essential to protect the information collected by the Irisys Vector 4D:
Enable Encryption: Use encrypted connections for data transmission to prevent unauthorized access.
Secure Login Credentials: Change the default login credentials and use strong, unique passwords for the device interface.
Regularly Update API Keys: Periodically regenerate API keys and update them in your data collection software to maintain secure communication.
Implement Network Security: Use firewalls and network security protocols to protect the device from external threats.
Monitor Access Logs: Regularly review access logs to detect any unauthorized attempts to access the device or data.
Physical Security Considerations
Physical security is as important as data security to ensure the device’s integrity:
Secure Mounting Location: Install the device in a location that is difficult for unauthorized individuals to access.
Use Tamper-Proof Hardware: Where possible, use tamper-proof screws and mounting hardware to secure the device.
Restrict Physical Access: Limit access to the area where the device is installed to authorized personnel only.
Regular Inspections: Conduct regular physical inspections to ensure the device has not been tampered with or damaged.
Surveillance: If feasible, use surveillance cameras to monitor the device’s installation area, adding an extra layer of security.
FAQs About Irisys Vector 4D Installation
How to Reset the Device?
Resetting the Irisys Vector 4D can resolve various issues:
Access the Device Interface: Open a web browser and enter the device’s IP address.
Login: Use your login credentials (default username: admin, password: installer).
Navigate to System Settings: Find the system settings or maintenance section.
Select Reset Option: Choose the reset option and confirm. Note that this may erase all current settings and configurations.
Reboot the Device: Allow the device to reboot and reconfigure it as necessary.
What to Do if Calibration Fails?
If calibration fails, follow these steps to troubleshoot:
Check Calibration Card: Ensure the calibration card is correctly placed and visible in the device’s field of view.
Review Settings: Double-check the calibration settings in the device interface.
Adjust Lighting: Ensure the area is well-lit but free from direct sunlight or intense artificial light that may interfere with the device.
Recalibrate: Restart the calibration process from the beginning.
Contact Support: If issues persist, contact Irisys support for assistance.
How to Improve Accuracy?
To enhance the accuracy of the Irisys Vector 4D:
Regular Calibration: Periodically recalibrate the device to adjust for any environmental changes.
Clear Obstructions: Ensure the device’s view remains unobstructed by objects or changes in the monitored area.
Maintain Clean Lens: Regularly clean the device’s lens to prevent dust and dirt from affecting performance.
Update Firmware: Keep the device firmware up to date with the latest versions.
Optimal Mounting: Verify that the device is mounted at the recommended height and angle.
Can It Be Integrated with Existing Systems?
Yes, the Irisys Vector 4D can be integrated with existing systems:
Check Compatibility: Ensure the existing system supports integration with Irisys devices.
Use API Keys: Utilize the device’s API keys for secure communication and data exchange.
Network Configuration: Configure the network settings to allow seamless data transfer between the Irisys Vector 4D and the existing system.
Consult Documentation: Refer to the device and existing system documentation for specific integration guidelines.
Professional Assistance: Consider hiring a professional to assist with complex integrations.
What Are the Warranty Terms?
The warranty terms for the Irisys Vector 4D typically include:
Coverage: Protection against manufacturing defects and hardware malfunctions.
Duration: Usually lasts for one year from the date of purchase, but this can vary.
Conditions: The warranty may be voided if the device is tampered with or improperly installed.
Claims: To make a warranty claim, contact the retailer or manufacturer with proof of purchase and a description of the issue.
Exclusions: Normal wear and tear, accidental damage, and misuse are generally not covered.
Ensuring Long-term Performance
Tips for Reliable Operation
To ensure the long-term performance of the Irisys Vector 4D:
Regular Maintenance: Follow a consistent maintenance schedule to clean and inspect the device.
Update Software and Firmware: Regularly check for and install updates to keep the device running smoothly.
Monitor Performance: Keep an eye on the device’s performance metrics and address any anomalies promptly.
Secure Mounting: Periodically check that the device is securely mounted and adjust if necessary.
Professional Assistance: For complex issues or installations, seek help from professionals to avoid damage and ensure proper setup.
Contact our Electrician in London to Install this People Counter
For professional installation and setup of your Irisys Vector 4D, contact TNS Electrical Solutions, your trusted electrician in London, including Putney, Fulham, Chelsea, Wandsworth and Westminster. We also cover the whole UK. We offer expert services to ensure your device is installed correctly and operates efficiently.
Whether you need help with mounting, configuration, or integration with existing systems, TNS Electrical Solutions can provide the support you need for optimal performance.
Hours:
Open 24 Hours
Phone:
020 3715 2919
Email:
Address:
445 Sulivan Ct, Peterborough Rd, London SW6 3BX
Comments